Descripción

Helpdesk Technician (with German)

Requisitos

  • Junior (menos de 2 años)
  • Pre-Universitarios
  • Salario a negociar
  • Alcobendas

Descripción

Ria Financial Services was founded in 1987 and it is today the third largest money transfer company in the world, with a global agent network of 204,000 locations in 140 countries. In addition to money transfer services, RIA offers Currency Exchange services in most of the Retail Stores in Europe. Ria Financial Services is a wholly owned subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT)

We are a leading multinational company with a great multicultural environment and we offer real career development possibilities to our employees.

Join us. Take part. Make a difference!

We are searching for a

HELPDESK TECHNICIAN (with German)

for our European Help Desk Department in our EMEA HQ in Alcobendas. Reporting to the help Desk Coordinator within the Operations department, you will be providing 1st level technical support for our network of agents around Europe being responsible for the following tasks:
- Perform installation of all requirements needed by the web system to operate both new agents equipment and former agents formatted PC´s
- Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System

We are looking for a candidate with:
- Advanced level of German and fluency in English
- IT background or IT interest
- Work experience as a Helpdesk Technician or Technical Support
- High knowledge of MS Windows and Internet Explorer
- Excellent skills installing computers and peripherals (scanner, antivirus...)

Desirable:
- Strong customer service orientation
- Excellent communications skills (both oral and written)
- Ability for working as a part of a team
- Multitasking profile
- Flexibility regarding work schedule

We offer a stable position in a multicultural company with great atmosphere and investment in our staff. In case you are interested in the position, apply as soon as possible!
¡Enviar mi CV ahora!

Sobre la empresa

Ria Financial Services was founded in 1987 and it is today the third largest money transfer company in the world, with a global agent network of 241,000 locations in 136 countries on 6 continents. In addition to money transfer services, Ria offers Bill Payment, Mobile Top Ups, PrePaid Debit Cards, Check Cashing and Money Orders.

http://www.riafinancial.com/locations/ES/home.aspx