Descripción

Customer Service Representative with English

Requisitos

  • Junior (menos de 2 años)
  • Sin estudios
  • Salario 18 000,00 € - 24 000,00 € brutos anuales
  • Madrid

Descripción

We are looking for a Customer Service Representative with English for HomeAway, a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Native level of English, experience in customer service and availability for day shift is required.

As a Customer Service Representative with English, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.

This vacancy is a day shift position from 8-17h or 13h-22h, from Monday to Sunday with 2 days off.

You will be responsible for:

-Understand customers’ needs through excellent questioning skills
-Manage incoming inquiries over the phone, chat or email about products / services
-Position relevant products or services to customers
-Committed to continually deliver new ways to help Owners succeed in their rental business
-Continuously provide feedback and ideas on how to improve the customer experience we deliver

OFFER
-Attractive salary
-Social benefits
-Full permanent position
-International environment
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