Victor Frank

Highly methodical and detail-oriented professional, I excel at enhancing E2E business and data processes around the user experience. With a strong statistical background, I am used to identifying and translating patterns into valuable insights for large cross-cultural teams.

Recognized by my superiors for the execution of highly impactful projects by analyzing details to ensure project delivery, quality control, legacy systems transformation and migration to Cloud-based solutions. Eager to learn, I have developed a varied skillset, from presentation prowess to technical skills such as Hadoop, SQL, R and Tableau.

Senior Business Intelligence Analyst - Dell Technologies
Brazil, Remote (Sep 2021 - Apr 2024) - Spain, Remote (May 2024 - Present)
Key Activities:
- Enabled realtime web apps performance dashboard used by 30+ L3 teams (Splunk);
- Supported E2E design for weekly Engineering reports presented at SVP level (Tableau);
- Responsible for SLAs alignment between Engineering, Product teams and Business stakeholders to enhance customer-facing applicationsKey Activities: - Enabled realtime web apps performance dashboard used by 30+ L3 teams (Splunk); - Supported E2E design for weekly Engineering reports presented at SVP level (Tableau); - Responsible for SLAs alignment between Engineering, Product teams and Business stakeholders to enhance customer-facing applications

Data Engineer Analyst - Dell Technologies
Brazil, Remote (Oct 2020 - Sep 2021)
Key Activities: 
- Developed and sustained automation of multiple Big Data ETL jobs using in-house developed frameworks and open-source solutions (Airflow, Apache Spark, Hadoop); 
- Drove performance enhancements of existing data infrastructures / architectures on web applications monitoring, Real User Monitoring and UX; 
- Facilitated hundreds of data ingestion processes inside the team and across the organization (CI/CD, GitLab)

Data Science & Engineering Intern - Dell Technologies
Brazil, Remote (Oct 2019 - Oct 2020)
Key Activities: 
- Maintained and optimized SSMS jobs (SQL, OLAP);
- Maintained data pipelines linking several data sources (Bash, Batch, Hadoop, Teradata);
- Worked on development of internal applications using Python with advanced statistical algorithms (TF-IDF, Decision Trees)

BSc in Statistics - Federal University of Rio Grande do Sul (UFRGS)
Brazil (Jan 2018 - May 2022)