Stefania D

I am Italian with a Spanish soul, I fell in love with this culture during my Erasmus year and I decided to move to Madrid.

I have an International Law background and a deep passion for fashion and marketing communication. I love travelling and living in a multicultural atmosphere.

DIGITAL ACCOUNT EXECUTIVE | ROMAN September 2021 - present

Planning, developing and managing a digital strategy for Nutella, Inmobiliaria Colonial, Skeyndor, Inglesina, aparto (Hines)
Create social listening and monthly reports
Create content for social media and blogs

Tools: Google Analytics, Semrush, Digimind, Falcon

ACCOUNT SUCCESS AGENT | LE GUIDE NOIR January 2021 - July 2021

Develop and manage client portfolios (Salvatore Ferragamo, Aeffe, Aquazzura, Gianvito Rossi, Etro, Samsonite, Camper, Missoni)
Develop a detailed implementation plan at the beginning of every new commercial relationship

Supporting customers trough various communication channels
Work closely with the product and IT teams to deliver client and user feedback, optimize user uptake of the service
Tools: Piperdrive, Asana, Intercom

COMMUNITY MANAGER | HABITANT-MADRID May 2020 - December 2020

Creating, planning and publishing social content for Iberdrola Italia, Virgin telco, Mutua Madrileña, Once
Report on performance and growth of all social channels on weekly and monthly basis

Moderating, maintaining and creating community
Tools: Business Manager, Twitter Ads, Sprout, Oraquo, Socialbakers,Mentions

SOCIAL MEDIA ANALYST | OGILVY-MADRID July 2019 - April 2020

Create social listening reports for Massimo Dutti for UK, USA, Italy and Spain markets
Benchmarking
Analyze and predict fashion trends

Record a monthly podcast
Tools: analytics platforms (Brandwatch, Graphext, Spredfast)

MASTER IN FASHION & BEAUTY COMMUNICATION

University Ceu San Pablo Madrid | October 2018 - July 2019

BACHELOR’S DEGREE IN LAW

Aldo Moro University of Bari | October 2010 - April 2017

ERASMUS EXCHANGE PROGRAMME

University of Zaragoza, Spain | September 2012 - July 2013