Sobre Oracha Anderson :
Experiencia
April 2014 - February 2017
Telephone operator at JW Marriott and Marriott Vacation Club Phuket
Main responsibilities:
- Operate telephone switchboard station in order to answer telephone calls.
- Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
- Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Take room service orders.
- Arrange transportation.
- Reserve restaurants and other reservations (Hotel activities, babysitting service, spa appointments and more.)
- Log all guest requests or issues into the computer, contact the appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guests to ensure their request has been met to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- Assist guests with accessing the internet.
- Report accidents, injuries, and unsafe work conditions to the manager.
- Protect data privacy and confidentiality of guests.
November 2012 - February 2013
Reservation Internship at Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Main responsibilities:
Assist in the reservation department.
Educación
Bachelor of Arts in Hotel Studies, Kasetsart University Sriracha, Chonburi, Thailand (2009-2013)
Profesionales de diferentes sectores cerca de Abanilla, Murcia
Trabajos cerca de Abanilla, Murcia
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Pc-699 | Administrativo Comercial Customer Service
Encontrado en: Buscojobs ES C2 - hace 5 días
Gioseppo Elche, EspañaGIOSEPPO IS HIRING. Buscamos Adminsitrativo Comercial para nuestro dpto de Customer Service. La persona que desempeñe el puesto tendrá als siguientes funciones: - Gestión y control de base de datos de cliente. - Grabación de pedidos. - Atención telefónica y por mail. - Resolucion ...
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customer service technician
Encontrado en: beBee S2 ES - hace 5 días
IBG Illice Brands Group Elche/Elx, España De jornada completaHola ¿Cómo estás? · Nos encanta que estés aquí leyendo nuestra oferta de trabajo para el puesto de CUSTOMER SERVICE TECHNICIAN en nuestro departamento de CUSTOMER SERVICE. · En nuestro equipo, vivimos un emocionante momento de crecimiento y estamos buscando una persona proactiva ...
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Customer Service Manager
Encontrado en: Buscojobs ES C2 - hace 5 días
Illicebrandsgroup Elche, EspañaHola ¿Cómo estás? Nos encanta que estés aquí leyendo nuestra oferta de trabajo para el puesto de CUSTOMER SERVICE TEAM LEADERen nuestro departamento de CUSTOMER SERVICE. En nuestro equipo, vivimos un emocionante momento de crecimiento y estamos buscando una persona proactiva y ve ...