Michelle Tiilikka

An ambitious, goal-oriented, diligent, and highly dedicated tourism professional with exceptional interpersonal and creative skills who excels at taking initiative and works well under pressure.

I am currently working at The Westin Valencia as a front desk receptionist. I have been working at this prestigious hotel from February 2022 where I started doing my university internship. After it’s completion I was hired full time employee. This experience was pivotal in broadening my horizons and helped me learn a great deal, as well aided me to develop both personally and professionally. As an employee, I'm a very diligent and reliable person with exceptional organizational skills, and I’m dedicated to seeing tasks to completion. I pride myself on my work ethic as I’m highly committed, meticulous and enthusiastic when embarking on a new assignment. I am a very detailed oriented person, who seeks creativity and enjoys integrating a more personalized approach to the tasks I embark on. Furthermore, my years of experience working in customer service have greatly shaped and improved my interpersonal and communication skills allowing me to effectively interact with people from different backgrounds. I believe to be a person who works extremely well under pressure, capable of taking initiative, and excels at working in a team. 

I have studied at an international school in Finland where I was able to build a strong foundation of cultural understanding. I decided to move to Spain to pursue a degree in tourism due to the importance of the sector in the country, and I have just completed my bachelor’s degree with a major in business administration at the University of Valencia. Furthermore, I did my Erasmus exchange in Dublin where I studied hospitality management for 6 months at TU Dublin.