Servicios ofrecidos
I am a confident, energetic and enterprising qualified and experienced primary/English teacher and customer service agent from Turkey seeking a position in an international school or in a company at customer service department , . I have recently married and moved to Barcelona , I have my residence permit and work permit(NIE:Z0639937J). Having a diverse range of interests and skills in the creative, technological and sport and wellbeing arena, I believe I will be an asset both in the class and in extra curricular Areas
Experiencia
2021-2023 APPLE SALE-AFTER SALE IN GREECE (customer service UK, UAE, Turkey)
● handle customer complaint provide appropriate solutions and alternatives within
the time limits; follow up to ensure the resolution.
● keep records of customer interaction, process customer accounts and file documents follow communication procedures guidelines and policies take the extra mile to engage customers
2020-2021 K-COMPANY IN GREECE (as a English-Turkish translator, interpreter and assistant) Turkish, English and Persian interpreter capable of translating complex language in high intensity environments, able to provide consecutive and simultaneous interpretation between multiple speakers additionally skilled delivering sight translation to audience
● 2019-2020 International Ashihara Karate Federation Turkey as a translator and interpreter (weekend employment)
September 2019 - August 2020
Kavram Middle School (grade 5,6,7) - ENGLISH TEACHER , Turkey
● Provided instruction to enable students to meet performance goals.
● Taught students reading and writing including quantifying reading levels for
individual students and tracking improvement
● Identified student individual and collective learning needs and planned, prepared and designed lessons to capture students' interest and maximise individual learning
● Prepared and administered regular subject tests to 70 students, complete with detailed quarterly progress reports for parents.
● Created and adapted lesson plans according to students' academic needs, including both individual and group student-centered activities
● Prepared materials for lessons, assignments and assessments and evaluated. Corrected and graded the performance of 70 students
● Integrated technology into 50% of daily lesson plans to create engaging with technologic materials
.● Communicated student progress, academic challenges or behavioral concerns to parents, administration using tact and professionalism to improve student academic performance
september 2017 - August 2019
MONTESSORY FREE SCHOOL- ENGLISH PRIMARY SCHOOL TEACHER, Turkey
● Prepared a classroom environment that was developmentally appropriate, was inviting to children, and supported them on their journey to work independently
● Designed and implemented daily lesson plans for a class of 12 students
● Led students in the general direction and gave them the tools they required to find
the information themselves
● Fostered student curiosity and interest in learning through student centered activities and field trips.
● Planned, promoted, and executed a weekly aer-school art class.
● Met with parents, guardians, administrators, and counsellors to address and resolve students' behavioural issues, resulting in significant performance improvements
● Supported student learning through growing fruit and vegetables, preparing and cooking the produce, arts and cras and health and well-being.
August 2016 - August 2017
NURAY OZER LANGUAGE COURSE - ENGLISH TEACHER, Turkey
● Prepared and implemented lesson plans for 260 students (7-14 years)
● Led interesting and diverse group activities to engage students in course material.
● Assisted students to develop important learning skills and good study habits
● Prepared and administered regular subject tests to students, complete with detailed quarterly progress reports for parents
Educación
I am a confident, energetic and enterprising qualified and experienced primary/English teacher and customer service agent from Turkey seeking a position in an international school or in a company at customer service department , . I have recently married and moved to Barcelona , I have my residence permit and work permit(NIE:Z0639937J). Having a diverse range of interests and skills in the creative, technological and sport and wellbeing arena, I believe I will be an asset both in the class and in extra curricular areas.
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