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Jose Raul Vallejo Martinez

Jose Raul Vallejo Martinez

Head of Partnerships

Servicios ofrecidos: Customer Journey

Santa Cruz de Tenerife, Santa Cruz de Tenerife
(0)
€10 / hora
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Sobre Jose Raul Vallejo Martinez:

Hola reader! I'm Jose Raul, I was born in Murcia and I'm currently living in Tenerife after living in Prague for more than 4 years.

I live and work day by day in English with 'TICKET1EU', currently as 'Account Manager' of 3 sub-brands (Boat Party Prague, Boat Party Budapest, Erasmus Gathering) simultaneously I have worked as 'Head of Partnerships’, with TIXIFY RFID Solutions for events for almost 3 years. Currently, my job role is supervising that everything goes smoothly, the high season in my job is about to end, my work is entirely remote and I have hardly any workload, if so, just a couple of hours a day, well spent.

I consider myself a very social, observant and organised person throughout my life. This allows me to stay on top of the small details in different life scenarios, which I believe gives me more control in high-pressure situations. In all my previous jobs, I have considered long-term cooperation. Building a great team and gaining more and more knowledge of the company and its purposes have improved my abilities to help companies.

Helping people makes me feel good, I have a great experience in customer service. In the personal world, thanks to my good friends, I have managed to have precious friendships that last to this day, and hopefully much more! I truly believe that by being a good and helpful person, when it is needed, one is happy!

I look forward to cooperating with you! Thank you!

Best regards, 
Jose Raul  

Experiencia

Regarding my recent work experience; With Tixify, a global company, my job was constantly entering new markets and following up well with existing customers. Before the pandemic and this unnerving situation, especially for events with thousands of people, I was travelling very frequently to other countries to represent the company, instruct event staff on the proper use of the platform and provide on-site support to our partners. I have been writing articles for the website, translating the platform manual, contract form and event proposals for exclusive clients, and providing direct support to the company director.

With TICKET1EU, 4 years of experience in this company. My work has been very varied since the beginning. Starting as a promoter, and guide at the same boat parties, followed by customer service through multiple platforms both online and during the event, as well as constantly creating content for social media, sales and booking management, as well as leading customer service and support for over 2 years, ending in my current position, in charge of organizing work teams with over 30 people, working to be able to host over +1000 customers per week, and supervising all mentioned before.

Educación

Grado Superior en Comercio Internacional (Bilingüe)

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