Jorge Vega Brenes

Resourceful Web Project Manager lends hands-on approach to customizing web presence strategy. More than 20 years of experience working to outline organizational needs and translate them into extensive lines of code that support objectives. Adept creation of scripts using HTML, CSS and JavaScript/Jquery to convey unique branding and promote sales and marketing opportunities. Specialty supporting intricate backend needs and lending assistance throughout webpage lifecycle.

SingularCover CMS/CRM Project Manager | SingulaCover - Barcelona, Spain   05/2019 - 08/2022 
⦁ Attend stakeholders across departments for Business, Digital Marketing, Growth & Tech
⦁ Prototyping for different departments according to their KPIs
⦁ Automated processes and workflows for short term campaigns and longer term strategies.
⦁ Deploying CDP solutions using Tealium platform for audience cases (abandonment and final customers).
⦁ Automations using SalesForce and Pardot
⦁ Particularly interested in client/server functionalities, machine learning and marketing online solutions
⦁ Team coordination among Front end, backend, UI/UX and marketing
⦁ Prototyping using MapGLS, Hubspot or any given code required.
⦁ Automations on Zapier, Hubspot and Tealium & with Google Tag manager Platform
⦁ Usage/Creation of scrapping bots (python) for social media
⦁ Templates for Data Structured contents for JSON.
⦁ Handling complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
⦁ Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
⦁ Training for mentored team members to promote productivity, accuracy and commitment to friendly service.
⦁ Managing customer relations on ongoing basis to maximize customer retention.
⦁ Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Front Tech Lead | Fil Katia - Barcelona, Spain   07/2018 - 05/2019 
⦁ Perfomed Front-end functionalities
⦁ Increased Google compliancy for e-commerce
⦁ Upgrade Technical SEO
⦁ Model Business analysis
⦁ KPIs report to stakeholders
Senior Webmaster | Norwegian - Barcelona, Spain   07/2016 - 04/2018 
⦁ Senior Webmaster for English markets for digital marketing department.
⦁ Weekly updates for 5 different international markets
⦁ Troubleshooting frontend blocks in EPI server
⦁ Content compliancy (WWC3 and Google) for Norwegian Holidays.
⦁ Prototyping and UX.
⦁ Collected internal requirements we have for UX, SEO and AB testing required to provide data that will support decisions based on the CRM (EUR/NOKs)
⦁ Web introduction for new colleagues.
Senior European Webmaster Senior | IRI, INTL - Barcelona, Spain    07/2008 - 06/2016 
⦁ European Senior Webmaster for the Technology Consultant Company IRI
⦁ My main stakeholder was the Marketing Team department and I ran the Webmaster Service Center
⦁ Maintained 8 websites under .NET environment ( Kentico 8 platform ).
⦁ Created SEO campaigns, tracking and analysis.
⦁ Maintained Social Media push and follow up (Hootsuite).
Marketing Director | sphera Integración SL   12/2006 - 12/2007 
⦁ CO-founder at 3sphera.
⦁ Web Development using Joomla.
⦁ SEO campaign creation, tracking and analysis.
⦁ Social Media push and follow up.

Help Desk Technical ( CAU Operator ) | Duran i Reynals Hospital - Barcelona, ES   01/2006 - 11/2006 
⦁ Internal Technical Client Service.
⦁ Servers maintenance.
⦁ Backup operations of the servers.
Owner | Restaurant Salad - San José, Costa Rica   03/2004 - 12/2005 
⦁ Managed day-to-day business operations.
⦁ Consulted with customers to assess needs and propose optimal solutions.
⦁ Trained and motivated employees to perform daily business functions.
⦁ Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Webmaster /Graphic Web Designer | Grupo Rio Interactivo S.A, Skybook - San José, Costa Rica   03/2004 - 09/2005 
⦁ Identified and eliminated website bugs to improve user experience.
⦁ Troubleshot issues with websites and fixed scripting and use issues.
⦁ Designed graphics for website decoration and layout.
⦁ Maintained websites for branches of SKYBOOK.
Webmaster /Graphic Web Designer | Bonacuista.com - Barcelona, ES   03/2001 - 07/2002 
⦁ Identified and eliminated website bugs to improve user experience.
⦁ Troubleshot issues with websites and fixed scripting and use issues.
⦁ Designed graphics for website decoration and layout.
⦁ Website online marketing.
⦁ ActionScript (Flash games and training microsites)
⦁ Maintained websites for branches of Bonacuista.com/Acuista.com.
Webmaster | BCBET.com - San José, Costa Rica   03/2000 - 12/2000 
⦁ Web Development
⦁ Designed graphics for website decoration and layout.
⦁ Troubleshot issues with websites and fixed scripting and use issues.
⦁ Identified and eliminated website bugs to improve user experience.
⦁ Maintained websites for branches of bcbet.com.

Education
Codecademy - Online   05/2018 
No Degree: Web Development Javascript
Codecademy - Online   05/2018 
No Degree: React.JS
Codecademy - Online   05/2018 
No Degree: Jquery
Universidad Latina De Costa Rica - San José, Costa Rica   08/1998 
Licentiature: Jousrnalism
Saint Jude´s High School - San José, Costa Rica   12/1995 
High School Diploma 
  Languages
English 

Bilingual or Proficient (C2)  Catalan 

Advanced (C1)