Emmanuelle Derhy

Experienced, dynamic, motivated and hardworking, I’m ready to join my new team.  Excellent communication skills and work well with others. Strong ability to multitask, dedicated to identifying customer needs and delivering effective solutions to all problems. Multilingual and able to adapt to different cultures and work environments. 

2015 – 2020                GALILEE INTERNATIONAL MANAGEMENT INSTITUTE – (Nahalal - ISRAEL)

October 2015 to December 2020

CAMPUS MANAGER – for all the Galillee Institute training programs 

• Hiring and management of the Social Coordinators’ team (up to 5 people) 
• Coordination of around 50 training programs per year, held in 7 different languages in 3 different campuses
• Coordination of the Galilee Institute activities within our main campus
  • Transversal work with the campus’ teams (Country Lodge, dining room, logistics, IT…), the Galilee Institute’s teams (logistics, marketers, registrars…) and external providers (transportation companies, translators, tour guides…)
  • Setting up of the opening ceremonies and graduation ceremonies in coordination with the venues and the College Staff

From April 2016 to September 2017

PROGRAMME DIRECTOR 

Promoting the training “Agriculture in the era of climate change” to a professional audience (Africa and Caribbean).

• From the conception of the training program to the welcoming of the participants in Israel
• Definition of the training program with the logistics department and the lecturers
• Search for new leads
• Follow up on existing contacts
• Multichannel marketing (direct phone calls and e-mailings)
• Follow up on the registrations with the registrar department (Visa, contacts with embassies…)
• During the training program, coordination with the lecturers, and accompanying the participants (lectures and study tours)

2012 – 2015                ZELDA GAVIZON CHOCOLATHERAPIE - (Reunion Island - FRANCE)

MANAGING DIRECTOR OF A BEAUTY SALON

• Rejuvenate the Beauty Salon by adding new beauty treatments
• Development of the brand awareness (TV and newspaper interviews, professional fairs)
• Customer’s relation (creation of loyalty programs, sponsorship, special events)
• Training of the employees
• Accounting
• Stock management (retail products and products for professional use)

2010 – 2012                   PREDICA – Crédit Agricole Assurance - (Paris - FRANCE)

MULTICHANNEL DEVELOPMENT MANAGER (management of a team of 8 people)

• Realize the new multichannel marketing for life and pension insurance products (Crédit Agricole and LCL networks)
• Develop telephone sales for the networks, and outsourcing telephone sales operations with a recognized provider
• Improve the Internet channel by adding new online subscription features

MULTICHANNEL PRODUCT MANAGER - Dolcea Vie (subsidiary of insurer Predica and BforBank)

• Develop a life insurance product for BforBank, the online savings bank of Crédit Agricole Group
• Development of new product features
• Development of new differentiating service and improve features offered on the website
• Participate with the BforBank marketing team in the development of life insurance marketing plan

2007 – 2010                   AXA FRANCE – (Paris - FRANCE)

SAVINGS PRODUCT MANAGER

• Define and implement the strategic marketing projects of AXA France
• Design and implement a new innovative product offer "all-in-one" combining banking products and life insurance
• Manage and run the product range of banking and financial savings products

1999 – 2007                ING DIRECT – (Paris - FRANCE)

LOYALTY MARKETINGMANAGER AND PRESS RELATION MANAGER

• Achieve loyalty business operations
• Define and develop the ING Direct life insurance
• Define the strategy and achieve the Press Relationship operations

SAVINGS AND INVESTMENT PRODUCTS MANAGER

• Launch of ING Direct in France

-      Definition, design and launch of the savings account

-       Design and drafting of administrative documents and sales materials

-       Training of all the employees

• Initiate and develop business on the website
• Achieve commercial press operations, e-mailings, mailing

• Bachelor’s in Business Administration – Major in marketing – Florida International University – Miami, USA (1997- 1999)
• Freshman et Sophomore Years– Skema Business School – Sophia Antipolis, France (1995 – 1997)
• Certificat d’Aptitude Professionnelle - Esthétique (Technical Certificate – aesthetic) – Réunion Island, France (2012-2013)