Eleftheria Sfakianaki

Experienced and self-motivated graduate student, open for an internship role in the tourism and hospitality industry to further enhance my management skills and gain valuable hands-on experience. Having accounting and finance background, I would characterize myself as qualified in Business Planning, Market Research and Easily Adaptable with a proven track record of working collaboratively with team members to achieve goals. Adept in using tourism digital marketing platforms and effectively managing projects. Owning Customer service experience, patience and a “people-first” attitude.

02/2021 – 10/2022 JUNIOR CONSULTANT, KONTAKOS M.C. ATHENS, GREECE 

• Drafted applications to EU programs (ESPA) • Project analysis and assessment of a company’s eligibility in light of available funding • Project implementation, reporting and external communication of outcomes • Monitored results and impact evaluation • Handling of Financial support’s European programs (ESPA) handled • Business planning-problem solving-helping companies improve their performance • Learned to understand and report the financial statements • Gained communication skills by working with clients and understanding their needs 

10/2020 –02/2021 MARKETING ASSISTANT, IMC GROUP P.C., MARITIME SERVICES, KIFISSIA, GREECE

 • Operating an online worldwide platform with ships approaching European and nonEuropean ports • Constant communication with ship managers to arrange inspections • develop relationships with key stakeholders, both internal and external. • work closely with in-house and external creative agencies to design marketing materials such as newsletters • communicate with target audiences and build and develop customer relationships 

09/2018 –02/2019 HOSTESS, SEASONS RESTAURANT, MAROUSSI, GREECE 

• coordinate the operation of the restaurant • Manage the bar and waiting staff with duties and to work as a team • Respond to customer queries and complaints • meet and greet customers, organize table reservations and offer advice about menu and wine choices • maintain high standards of quality control, hygiene, and health and safety

GBSB GLOBAL BUSINESS SCHOOL BARCELONA, SPAIN MA TOURISM AND HOSPITALITY MANAGEMENT 10/2022- 07/2023 

09/2016-09/2020 UNIVERSITY OF ECONOMICS AND BUSINESS ATHENS, GREECE BA ACCOUNTING AND FINANCE GRADE: 7,21 

02/2019-07/2019 UNIVERSITY OF TURIN TURIN, ITALY MANAGEMENT AND ECONOMICS PARTICIPATION IN AN ERASMUS+ EXCHANGE PROGRAM