Christiana Castella

Hard-working student with strong communication and creativity skills, eager to learn and gain experience in the Marketing industry. An organized, resourceful, and determined individual, able to take responsibility and make decisions. Has the ability to work successfully, in a high-energy, fast-paced, rapidly changing environment. Enjoys working on a team and taking initiative, as well as contributing ideas, solving problems, and achieving goals.

PROFESSIONAL EXPERIENCE

Mexican Sugar, Las Colinas, TX June 2021 - August 2022 Server

●  Served food and beverages while maintaining high quality formal table service to over 100+ customers daily at a Front Burner Society establishment.

●  Worked on a team of 30+ servers and back-of-house staff that required good communication and teamwork skills.

●  Assisted hosts in maintaining an inviting entrance area while warmly greeting guests and escorting them to their seats.

●  Success in multitasking while remaining professional and courteous in fast-paced environments.

●  Adept in finding solutions during critical situations regarding dietary restrictions.

●  Participated in extra menu tastings and classes to increase menu knowledge to recommend guest alternative options

and upselling orders and beverages.

Eno’s Pizza Tavern, Dallas, TX May 2019- September 2021 Assistant Manager, Shift Lead, Server, Host, Expo, Delivery, and To-Go’s

●  Worked on a full serviced forty-table restaurant serving brunch, lunch, and dinner services.

●  Worked with customers face to face and worked in the kitchen on quality control and plating.

●  Assisted in interviewing, hiring and training, development of qualified employees.

●  Kept an open and flexible schedule throughout the week.

●  Responsible for opening and closing the restaurant, counting cash drawers, taking inventory, and dealing with

customer complaints and concerns achieving 100% customer satisfaction ratings.

Nothing Bundt Cakes, Las Colinas, TX April 2018 – January 2019 Greeter and Cashier

●  Catered to hundreds of customers assisting them with various special events orders.

●  Assisted in cake decorating, packaging gifts, and managing specific order requests for established clients.

●  Processed payments and handled cash and credit transactions.

Arnold Hall Center, Boston, MA June 2016 – September 2017 Hospitality Assistant

●  Assistant cook for daily dinner service as well as catering for various conference events.

●  Worked on a specialized team to provide a variety of hospitality services including housekeeping, building

maintenance, and culinary services.

●  Learned professional skills and gained experience in jobs of the hospitality industry and home management.

EDUCATION

Universidad de Navarra, Pamplona Spain Expected May 2024 Marketing (Bilingual)
Faustina Academy, Irving TX May 2020