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Madrid
arancha del rio

arancha del rio

Fint Payments/BaaS/Customer Success/Partnerships

Banca / Préstamos

Madrid, Madrid

Social

Servicios ofrecidos

Professional with almost 20 years experience in Investment Banking and Finance in London. In the last 3 years I have worked remotely from Madrid. My 4 years experience in Railrs  and wamo.io in the last 6 years, have given me broad knowledge about the payments industry and Banking as a Service. My strongest skills and value comes from my experience in Customer Success. I am able to work with clients to reduce churn and create a strong relationship with them to increase upsells with every customer. I am open to freelance work or a permanent role too.

Full experience via my linkedin: Arancha Del Rio Garcia

Profesional con experiencia de casi 20 años en Banca y Finanzas en Londres (en los ultimos 3 años en Madrid). Mi trabajo en Railrs  y wamo en los últimos 6 años me han aportado conocimientos en el mundo de pagos y “Banking as a Service” desde la perspectiva de Customer Success y Relación con clientes. Actualmente me gustaria trabajar como freelance con empresas que necesiten trabajos puntuales o también estoy abierta a trabajar como empleado a largo plazo en un proyecto nuevo. 

Customer success
Banking as a service
Investment banking
Payments industry
Finance
Tarifa aproximada: 45 € por hora

Experiencia

Creative professional and entrepreneur with almost 20 years of experience at both banks and broker dealers. I started as one of the first employees at Susquehanna Ireland and helped set up their middle office and trade support. After a gap year travelling around the world, I moved to London where I worked in a client facing role as an Account Manager in Prime Brokerage at Dresdner Kleinwort servicing hedge funds. Commerzbank gave me the opportunity to move to the electronic FX Sales team looking after EMEA region institutional and corporate clients promoting the Bank’s eFX platform. 

I took a planned career break in 2013. During this time, I created my own online business. Here I was involved in different areas: E-commerce platform, customer service, social media, project management, accounting, strategy and marketing.

Since 2018 I am working for Railsbank ,a Fintech API technology platform. I am part of the Senior Customer Success team who looks after all live and pre- live stage customers.

Educación

Compliance training

Masters in Finance Dublin

Licenciada en Economia ( Universidad de Navarra)

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