Angélica Navarro Araiza

Mas de 10 años de experiencia en recepcion y administracion.

Soy bilingüe en Inlges y español. Alto nivel de aleman e Italiano.

Front Ofñce Receptionist
Thielmann Portinox
Greet and welcome guests as soon as they arrive at the offce.
Direct visitors to the appropriate person and office.
Answer, screen and forward incoming phone calls.
Ensure reception ârea is tidy and presentable, with all necessary stationery and material (e.9. pens,
forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception
desk (monitor logbook, issue visitor badgesJ.
Order front ofllce supplies and keep inventory of stock.
Update calendars and schedule meetings.
Arrange travel and accommodations, and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Hotel sinior receptionist
Royal Gala Hotels
Coordinate the activities of the reception team.
Ensure that every phone call is handled in a courteous and professional manner and that all visitors
are appropriately attended to.
Responsible for directing inquiries accordingly.
Ensure the safe keep of information displayed for member use and update it regularly.
Ensure the efficient processing of incoming and outgoing ma¡ls as it regards the premise.
Responsible for arranging couriers.
Liaise with suppliers to effect the ordering and distribution of items required by firm, mostly on a
weekly basis.
Organize celebrations around the premise.
Ensure that the entry desk premises are kept tidy and clean at all times. Ensure the maintenance of
the front office, entrance foyer, staff area, and board room.
Responsible for checking the state of stationery and equipment in the reception area and if found
to be malfunctioning, the maintenance personnel should be informed to ñx it.
Ensure compliance with all company policies, procedures, and guidelines.
Ensure records are kept properly so that they can be easily retrieved for review when needed by
relevant personnel.
Provide support, mostly administrative to other members of staff according to the directives of the
manager.

Translator
Seprotec

Translated and interpreted localized texts including legal documents, contracts, corporate reports,
audio fles, and live speaking events quickly ând accurately
Facilitated concurrent translation during corporate events and video conferences to allow
seamless participation of English audiences with French business assoc¡ates
Upheld confidentiality and privacy while translating diplomatic and personal materials
Offered quick transcr¡ption and interpretation services to clients
Collaborated with a team of two interns while teaching them company policies and principles such
as confidentiality and trust

San Francisco Ca.

Engllsh Litrnturo .nd History City College of San Franciasco.

Granada.

Excccutive secretary .

Galilea

German for foreignes
Universitåt zu Köln

Italiano C2

 Università di bologna