Aliyar Sigurdsson

I am from the Costa Del Sol but have spent many years in the US, so I speak English and Spanish perfectly. I also have a lot of experience in the hospitality industry in the US so I have become accustomed to the highest level of customer service.

EuroWeekly News- Fuengirola, Spain

Editorial Assistant, 2021 – 2022

Responsible for all newspaper content in six different editions weekly

Coordinate with writers to ensure proper content while meeting strict deadlines

Edit material as needed keeping in-house style of publication

Maintain excellent attention to detail

Northwest Administrators- Las Vegas, NV

Auditor, 2016 – 2020

As part of Management, was responsible for resolving issues/complaints escalated by the Phone Clerks, Supervisors or other departments 

Created and maintained Standard Operating Procedures on the SharePoint website detailing Auditor duties

Performed Quality Assurance (QA) reviews on Phone Clerks on a monthly basis

Assisted with maintenance of all department/management handbooks with approved policy and procedure guidelines

San Francisco State University- San Francisco, CA

Bachelor of Arts Degree, Philosophy, 2001

Saddleback College- Mission Viejo, CA

Associate of Arts Degree, Economics, 1998