Customer Service Executive - Palma de Mallorca, España - Sembo Group
hace 3 semanas
Descripción
Join Our Vibrant Customer Happiness and Operations Team in Palma de Mallorca
Ready to embark on a journey that's reshaping the travel industry? At Sembo, we're trailblazing the way people experience travel, and we're seeking dynamic, Swedish-speaking individuals who thrive in fast-paced, customer-focused environments.
Sembo, a Swedish company within the prestigious Stena Sphere, is at the forefront of travel innovation. With our headquarters in Helsingborg and a cherished office in the heart of Palma.
We're on the lookout for exceptional talents to join our crew, creating a vibrant blend of Spanish charm and Swedish traditions.
Think "kanelbullens dag" celebrations and Swedish fika against the backdrop of sunny Mallorca.Position:
Customer Service Executive - Flight Enthusiast (Native Swedish language)
As a pivotal member of our energetic Palma team, you'll be the wind in the sails, driving exceptional customer service focused on flight-related matters for our Swedish-speaking adventurers.
What's On Offer:
- Embark on an exhilarating adventure with a gym membership that's dedicated to keeping you at your best.
- Unlock a treasure trove of holiday days to relax and explore at your leisure.
- Set sail on your personal travel expeditions with exclusive hotel reservation contributions.
- Join the crew for Onsdagsfika and other company events that spark camaraderie.
- Dive into collaboration with talented and friendly shipmates who make every day a voyage.
- Plot a course for career growth in an industry that's evolving by the minute.
Your Journey Ahead:
- Raise the anchor on glowing customer reviews across social channels.
- Craft personalized messages to tailormake experiences for every traveler.
- Chart new waters by supporting sales growth across all fronts.
- Work in harmony with the team to navigate toward collective targets.
- Spin your creativity compass to deliver beyond expectations.
Your Map and Compass:
- Fluent in spoken and written Swedish and English.
- Quick to set sail with new inhouse and external systems.
- Equipped with a solutionsfirst mindset to meet traveler needs.
- Nimble and flexible to support our sevendayaweek operation.
- Team player spirit that thrives in collaborative waves.
- Infused with an unquenchable thirst for travel and creating unforgettable tales.
- Previous experience with GDS (Amadeus, Galileo) a treasure on your journey.
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