- You will be able to work in a hybrid model depending on the business needs.
- We offer you the opportunity to work in the HQ of a global company sharing experiences with more than 57 nationalities.
- Chance to work in a dynamic and challenging environment where you will be able to reach your full potential
- Shuttle bus from Barcelona and Tarragona and Internal car sharing app, to promote the sustainable transportation
- We promote the training and constant learning and we offer paid specialized training and subsidized language courses
- Subsidized canteen Applus IDIADA is committed to diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone. Ubicación del empleo Me interesa Me interesa Política de privacidad
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IT Front Desk agent - Tarragona, España - Applus IDIADA
Descripción
de la empresa Applus IDIADA is a global partner to the automotive industry with over 30 years' experience supporting its clients in product development activities by providing design, engineering, testing and homologation services.
IDIADA's success in product development is built on a unique blend of highly experienced engineers, state-of-the-art test and development facilities and the constant drive towards innovation.
The company has professionals and an international network of 56 subsidiaries and branch offices in 22 countries, ensuring its clients receive fast, customized solutions.
Descripción del empleo Functions:
Administration tasks, preparing, organising and storing information in paper and digital form.
Providing support to internal customers, make follow-up calls to inform customers about further steps or check if the previous solution worked.
Answer their questions, solve issues, assist with orders. Inventory assets management. Determine which tickets require escalation.Desired skills & Experience:
+1 year of experience in customer relations (front desk, help desk, etc.) Friendly, communicative character Confident, friendly and approachable manner Positive customer service attitude Ability to remain calm and prioritize when faced with multiple conflicting demands Highly organized and proactive approach to their work Demonstrable abilities with Office suite, Windows environment and Mobile Phone configuration Fluent in Catalan, Spanish and English Highly motivated with strong work ethic Strong organizational skills with the ability to multi-task Requisitos CGM Administrative management or CFGS of Administration and finance First Certificate in English or B2 Información adicional Why join us?
