IT & Ops Vendor Management Office - Office of CTOo - Madrid, España - BANCO SANTANDER S.A.

BANCO SANTANDER S.A.

Empresa verificada

Madrid, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Vendor Management Sr Analyst

Country:
Spain

WHAT YOU WILL BE DOING

IT & Ops Vendor Management Office - Office of CTOO (Openbank)

We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process.

In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology.

We work in a start-up format, using agile methodologies to take our customers' experience to the next level.

In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.

Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.

We are a flexible and fast adapting team currently working remotely most of the time using all kinds of communication tools - we've barely noticed the change

Mision and responsibilities:

As a member of IT & Ops Vendor Management Office, defines and implements sourcing strategies and support the definition of Procurement's policies to standardise and/or centralise purchasing activity, optimize the cost of goods and services, reduce the supplier base and improve internal controls.

Accordingly, manages the relationship with existing suppliers/partners on a day-to-day basis including SLA's follow-up, contract changes, issue and/or dispute resolution and contract termination.

And provides commercial, contractual and financial management expertise to ensure IT optimizes value for money from contracts with suppliers / third parties and that these contracts remain aligned to IT's needs.

The main tasks of this position will be the following:

Evolve and manage the operational relationship with suppliers / partners. Act as the primary point of contact for IT & Ops third parties.
Evolve and manage supplier/partner relationship governance.
Ownership in the reporting of SLAs that measures the performance and efficency of partners.
Participate in supplier/partner selection, assist in setting selection criteria and potential suppliers evaluation. Facilitate the selection of appropriate sourcing options and partnerships to ensure delivery of quality solutions at a competitive Price.
Cost analysis of activities and identification of outsourcing opportunities to provide efficiencies in expenditure.
Work closely with Procurement to ensure best possible contractual terms, to develop and maintain a qualitydriven preferred supplier list and partnerships. Provide commercial support for the negotiation of new or renewed contracts as appropriate.
Review supplier/partner performance against defined SLAs. Raise service improvements when needed, manage issue and resolve disputes.
Oversee the management of the relationship with suppliers/partners to ensure the provision of specific resource / technical skills required to fix complex or severe incidents / problems.
Manage supplier relationship during exit. Ensure fulfilment of supplier's/partner's responsibilities during exit period

To be successful in the role you must have:

Six or more years in technology sourcing and/or procurement and/or vendor management is expected.
Demonstrated ability to create a wellconceptualized, wellsocialized and wellexecuted sourcing (or ITbusiness) strategy.
Strong ability to translate stakeholder requirements into technology sourcing practices and business outcomes.
Outsourcing (including business process outsourcing) or digital business experience is an advantage.
A broad understanding of technology sourcing trends and their potential implications to the business
Contract understanding and negotiation skills are highly valued
Comfort interacting with both internal and external senior leaders
Excellent interpersonal communication and presentation skills at the senior executive level
Superb problemsolving and relationshipbuilding skills in complex supplier and internal customer relationship environments

What do we offer?

Joining a dynamic and agile company undergoing international expansion.
Working in startup mode with the support of the Santander Group.
Competitive remuneration and attractive benefits package.
Possibility of growth within the company and the Group.
Collaborating on international projects in different countries.
Excellent work environment, social clubs and frequent events (virtual at present).

Would you like to grow with us?
Join our team

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. _
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. _

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