Reception Assistant - Madrid, España - Skechers
Descripción
Company Description
Skechers, The Comfort Technology Company, was founded in Manhattan Beach, California in 1992 and has grown to be a $5 billion company in less than 30 years.
A lifestyle and performance footwear and apparel leader available worldwide, Skechers are available in more than 170 countries worldwide and the Company employs more than +11,000 people.
With international business representing more than half of its total sales, Skechers has significant opportunities for continued expansion worldwide.Job Description:
Main Duties and Responsibilities
- Switchboard_
- Answer incoming calls promptly (within 3 rings) where possible.
- Deal with customer queries efficiently and in a professional manner. Knowing deal with any request a customer
- Transfer calls by giving the name and company of the caller where possible. Know how to filter calls properly
- Deal with intercompany calls in a professional and efficient manner.
- Reception_
- Welcome visitors in the appropriate manner. Provide accurate information always
- Have a professional image
- Knowledge of the Professional Protocol
- Excellent interpersonal skills.
- Support for all departments, Marketing, Personnel Administration, Finance Dept. and Customer Service.
- Abilities in organization. Ability to work under pressure.
- General knowledge of the company: organizational design workspace distribution of offices staff working on it, etc.
- Keep the reception area secure, clear of obstruction and in a presentable condition.
- Monitor coffee machine and order supplies as and when needed.
- Organization of meetings and caterings. Online supermarket shopping.
- Mail_
- Open and distribute post.
- Check and sign for delivery of parcels/packages/letters.
- Organise outgoing parcels/packages/letters with UPS in line with company guidelines.
- Organise couriers as and when requested and in line with company guidelines.
- Weigh and frank all outgoing mail as requested and according to postal guidelines.
- Prepare mail for recorded and/or special delivery as and when requested and record accordingly.
- Administration_
- Complete the end of day report for UPS and file appropriately. Logistics fortnightly report incidents.
- Verify UPS invoices and pass to accounts. Review of supplier invoices and customers invoices
- Travel budget control.
- Carry out miscellaneous administration duties as and when required.
- Maintain stock cupboard and order supplies as and when required.
- Monitor and compare the services used by reception in order to improve and reach cost effectiveness.
- Report any problems or defects in reception to the appropriate member of staff and ensure this is carried out.
Qualifications:
- Good knowledge of MS Office
- Good command of English
- Experience in a team environment with ability to work on own initiative
- Articulate with excellent writing skills
- Discreet, professional with good communication skills
- Exceptionally well organized and efficient
- Ability to work to tight deadlines
- Previous experience in a similar job
WHAT IS THE SECRET TO OUR SUCCESS? OUR PEOPLE
We offer a permanent Full Time Position with a competitive package and a good teamwork atmosphere in a fast growing company.
You will have the chance to work with a variety of individuals from different backgrounds and levels within the company that will help empower you to take the next step in your career.
- All your information will be treated according to LOPD 15/1999. We are an equal opportunity employer and are fully committed to a policy of treating all our employees and job applicants equally and avoiding discrimination at work._
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