Dutch Customer Service Support - Barcelona, España - Recruit4Work S.L.

Recruit4Work S.L.

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Tasks

Part of your daily activities will be:

Respond to inbound calls and customer inquiries regarding products to ensure questions are answered and orders placed timely.
Request and collect updated documentation required by the customer's payer, complete order entry and coordination
Answer phone inquiries and provide support and direction to customers and resolve customer's issues in a timely and empathetic manner.
Collaborate with internal and external entities to assist our customers.

Requirements:

Call center experience is an added value, but not required;ish language (other language are a plus)
Call centre experience is an added value, but not required;
Basic computer skills are necessary;
Able to follow procedures around sensitive data;
Flexibility and punctuality regarding working hours
Has strong communication/social skills;
Has a positive attitude towards changes.
Is a real team player with strong listening skills.
And you are a service minded person with the ability to handle conflicts in a constructive manner;
Disciplined and accurate;
Patient;
Reliable.

Benefits:

Paid training
Free Spanish lessons (once a week)
Unique, atmospheric, peopleoriented call centre, with a good dose of fun
Marketbased basic salary with the possibility of a bonus
Employee benefits such as meal card, transport card and private insurance
Free fruit and drinking coffee
Growth opportunities

Location:
Barcelona

Workipossibility after reaching full independence (could be after one to three months)

WFH:
possibility after reaching full independence (coulb be after one to three months)