Customer Care Representative Fluent in German - Barcelona, España - Avis Budget Group

Avis Budget Group

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Avis Budget Group Contact Centre wants to provide a world class customer experience and that's why is looking for a motivated
Customer Care Representative . So, i f you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly, and supportive working environment, then you are ready to be part of our team.

Your role will involve:

Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing crossselling opportunities.

We offer:

Full time permanent contract (39 hours per week)
Monday to Friday (shifts from 9h to 18h)
Work from home 3 days a week optional

euros gross per year

VIP District Discounts
40% discounts in car rental
Ticket restaurant and free car rental after one year in the company
Fun & healthy activities
Multicultural and excellent environment in Barcelona's World Trade Center
Global mobility opportunities
Excellent initial online and ongoing training and mentoring (paid from the very first day)

Requirements: