Internship Customer Services - Barcelona, España - Henkel

Henkel

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

PrácticasSHIP

Descripción

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day.

If you love challenging the status quo, join our community of over 50,000 pioneers around the globe.

Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories:
Laundry & Home Care and Hair.

With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.

Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE:

Whole OtC (Order To Cash) process with the customer from order capture, order to invoice processing and complaints management requests and issues.
Customer interactions (Internal/ External)
CSL performance: coordination with both Customers & Sales to reach excellence in ontime & infull deliveries Customer
Complaints investigation
Order Processing, Orders Management and support Finance Team in Cash collection & overdue invoice chasing / disputes if required
Give support with claims Management (Customer interaction and adhoc analysis during inbound call)
Support with Amazon account management
SAP management to followup orders

YOUR SKILLS:

Business Administration or similar educational background
Fluent level of english
Organization skills and capacity to prioritize following customers needs and urgencies.
Good MS office, specially excel.
Good attitude and proactiveness

JOB ID:

Contract & Job type:
Full Time, Limited Term