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- Lead collection and documentation of business requirements within the People and Culture business unit including the definition of business problems translated into functional requirements to the development team.
- Understand and document the process within the People and Culture business unit including core HR operations, Recruiting, Absence, Onboarding, Compensation, and Performance Enablement.
- Leveraging this process knowledge, proactively recommend technology / process optimizations to deliver an optimal end user experience.
- In partnership with the business stakeholders, support the definition, management and refinement of project and operational backlogs.
- Collaborate with People and Culture and Business Systems to identify and design application enhancements for streamlined, standardized, and automated reporting processes.
- Offer production support by effectively communicating technical issues and solutions to colleagues and customers with varying backgrounds.
- Contribute expertise to architecting and designing system enhancements or new functionalities in scalable deployments.
- Develop test cases and conduct unit testing, collaborating with admin or business users to validate results for system projects, bug fixes, and enhancements.
- Ensure compliance with the Sarbanes-Oxley Act (SOX), business controls, and IT change management processes. Create and update technical documentation and support procedures for the applications and systems under your purview.
- Human Capital Management Acumen: Understand HCM business processes related to close, planning, and reporting. Serve as a liaison between business and technical teams/systems.
- Generate necessary project artifacts, such as functional specifications, technical design documents, User Stories and operational guidelines (e.g., "runbook").
- Training: Train end-users on specific processes and applications.
Business Systems Analyst - Barcelona, España - Dynatrace
Descripción
Job Description
This position will work side-by-side with our team members in executing projects ranging from software selection implementations or operational optimizations, integrations, enablement, and technical support/troubleshooting. The successful candidate must demonstrate a proven implementation background and the willingness to assist in design and development.