Market Manager - Mallorca, Illes Balears provincia, España - Hotelbeds

Isabel García

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Isabel García

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Descripción
Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel.

We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.

We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality.

We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:
Are you looking to develop your commercial career within a leading, fast-paced, customer focused, global travel services organization?

Hotelbeds is the world's leading bedbank.

Our in-house technology helps connect over 60,000 travel providers across more than 180 countries with travel sellers representing more than 170,000 hotels, 24,000 transfer routes and 18,000 travel activities.

Our passion is to be the power choice for partners and travellers worldwide, and we inspire all our colleagues to "Move fast, dream big and make the difference"

The scope of the role belongs to Digital Sourcing, in the Bedbank division in Hotelbeds group. This role reports to the Regional Market Manager. They are divided in geographical areas and/or hotel chains (depending of the location of the chain headquarter) or clusters.

Digital Sourcing is determined to increase the Hotelbeds portfolio of hotels in more than 15 thousand (FY23). Different technological solutions have been developed to accelerate lead conversion and automate the onboarding. The Acquisition Market Manager role is to supervise the correct flow of new hotel accounts.

Special conditions:
Market Managers could work locally or homebased.

The usual career path is to be promoted to a Core Contract Manager role or any leadership role, given the right skill set and previous expertise.


Accountabilities:

  • Commercial follow up of multiple new accounts. Actively participating in the lead conversion and account onboarding assisting with contents and commercial terms (rates, availability, supplements, offers, etc).
  • Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
  • Upload low complexity contracts, promote uploading and updating of quality contents by hotels through Maxiroom (HBG Extranet).
  • Prioritize and turn around campaigns, opportunities and tasks received through Saleforce.
  • Explain tools and procedures to suppliers providing real time and video recorded training, creating materials and contact support information.
  • Produce hotels with maximum conditions for selling in Hotelbeds distribution channels.
  • In general, create the right conditions to the Acquisition of new hotels at a large scale.

Requirements & Skills:

  • Education: University degree (Tourism will be desirable)
  • Languages: Native or bilingual level of the local language, very advanced level of English
  • Experience: 24 years of experience
  • Knowledge:

MS Office:
advanced level


Atlas:
Expert level


Tableau:
Basic user level.


Salesforce or any other CRM:
Basic user level.

Great opportunity to excel at any of the above tools through training and practice.- Soft Skills: Organizational Skills, Customer focused, Attention to detail, Teamwork, Negotiation & Influencing, Continuous improvement, Analytical view, Initiative.


You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.

We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work within an innovative, engaging, and multicultural environment where people is first.

Having the opportunity to build strong and lasting business relationships and friendships from around the world. And with options for developing your career locally or within one of our beautiful working locations across the globe.


You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.

We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

  • Within an innovative, engaging and multicultural environment.
  • Have the opportunity to build strong and lasting business relationships and friendships fr

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