French-speaking Technical Support - Malaga, España - City Job Offers

City Job Offers

Empresa verificada

Malaga, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

French-speaking Technical Support in Málaga
Are you a proactive communicator?

Do you speak French and want to be part of the IT world? "Costa del Sol" awaits you If you plan to move to another city, Málaga is a good option

French-speaking Tech Support in Málaga
We are looking for French speakers who want to improve their technical skills. You will help customers with their technical issues If you are willing to progress your career, read on and apply

About the Company:

The company is a Dutch multinational corporation and is one of the largest electronics companies in the world. Currently focused on the area of health technology, with other divisions being divested.

The Profile:

You have excellent communication skills in French, and you are fluent in English.
You have proficient MS Office skills.
You meet network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)
You have a solid technical affinity. Experience in the technical field is a plus.
You have analytical skills with demonstrated problemsolving ability.
You can operate in highpressure situations.
You have excellent communication skills and the ability to overcome objections and promote product usage.
You are able to work 39h/week (Monday to Friday 08:0019:00 Sat 09:0018:00 shift rotative).

Your responsibilities:

Be responsible for short translations, reviewing the webpage to find errors, and improving templates to answer clients.
Improve customers' experience at all levels of the supply chain, driving the brand to excellence.
By good listening and asking clear and concise questions, identifying customer's technical issues.
Provide good customer service with the aid of highquality technical knowledge.
Collect and document all relevant information to ensure a high level of service.
Keep up to date with new developments in the technical area, networks and consumer electronics relating to the position.

Benefits: