Customer Lifecycle Management Graduate - Gijon, España - Ebury

Ebury
Ebury
Empresa verificada
Gijon, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

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Descripción

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi.

We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.


Customer Lifecycle Management Graduate - León

The Role

Ebury Central León Office - Hybrid: 4 days in the office, 1 day working from home


As a
Customer Lifecycle Management Graduate, you will work in the Operations -
Customer Lifecycle Management - department in the firm's León office.

This is an exciting opportunity to join a fast growing team in León.


Responsibilities:


  • Safeguarding Ebury and our existing Clients from financial crime and reputational risks
  • Conduct ongoing customer due diligence for corporate and individual clients and partners in compliance with relevant legislative, regulatory and internal requirements
  • Perform screening checks on client data against sanctions, PEPs and negative media
  • Monitoring, cleaning and introducing data in the system to comply with reporting obligations derived from the Anti-Money Laundering regulations
  • Efficient management of a personal portfolio of cases and tasks
  • Proactive followup with clients and sales representatives to ensure timely completion of cases and tasks
  • Documenting client files in a structured format compliant with internal requirements
  • Complete allocated tasks with focus, and in a timely manner
  • Communicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as needed
  • Adhere to all internal policies, processes and procedures

Requirements:


  • University degree
  • Diligent, with excellent attention to detail
  • Proactive, with the ability to work within strict timeframes and under pressure
  • Strong communication skills, both written and verbal
  • Highly empathetic, with strong active listening skills
  • Cooperative, and comfortable working in a team environment
  • Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
  • Adaptable, with the ability to cope with changing products, processes and procedures
  • Aligned with Ebury values
  • Fluency in English, any other language is considered a real benefit
LI-JD1

LI-ONSITE


About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.


Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide.

Cultural diversity is part of what makes Ebury a special place to be.

From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.


Hard work pays off:
in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including
Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.

  • We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._
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