- Location: Nestlé Global Tech Hub in Barcelona, Spain
- Contract Type: Permanent
- Stream: IT Marketing, Sales and eBusiness (MSE)
- Work Type: Hybrid
- Language Skills: Fluent Business English
- Manage day-to-day payment operations, including transaction monitoring and reporting.
- Collaborate with support teams to efficiently resolve incidents in line with service level agreements (SLAs).
- Work with diverse teams to address sustain-related issues and enhancements.
- Lead technical projects to enhance operations efficiency.
- Provide insights and recommendations for improvement based on payment processing metrics and analysis.
- Develop and maintain operational documentation and procedures.
- Share updates with stakeholders on sustain activities and improvement initiatives.
- Competitive salary and comprehensive benefits package.
- Ongoing training and career growth opportunities.
- Hybrid work environment with flexibility.
- Recreational activities and volunteering opportunities.
- Proven experience in Payments or eCommerce operations management, preferably in a multinational setting.
- Strong leadership, problem-solving, and analytical skills.
- Experience with incident management processes and stakeholder communication.
- Ability to work in a fast-paced environment with attention to detail.
- Nice to have: Experience with Service Now, Atlassian Tools, New Relic, and Grafana.
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ISIT Payments Operations Specialist - Esplugues de Llobregat, España - Nestlé
Descripción
We are seeking an ISIT Payments Operations Specialist to join our IT Marketing, Sales and eBusiness Department (MSE).
Position Overview
The Role
To enhance our Digital Payments team, we are currently in search of a Payments Operations Specialist.
As the Payments Operations Specialist in the Digital Payments team, you will oversee and manage all aspects of our payment operations, ensuring seamless payment processing for our customers and Nestlé brands.
Responsibilities
What We Offer
Minimum Qualifications:
About the IT Hub
At Nestlé IT, we are a diverse, global team of IT professionals striving to innovate daily through future-ready technologies. Join us to create value on a global scale.
We value diversity and encourage applicants from all backgrounds. Step out of your comfort zone, share your ideas, and make a difference every day.
Join Nestlé's IT Hub and be a force for good.
Application Process: Submit your CV for consideration. We will reach out to suitable candidates for interviews, feedback, and job offers. Welcome to the team!