- Serve as the initial point of contact for internal customers seeking technical assistance over the phone, support tool, or in person.
- Provide efficient customer support and resolve technical issues, collaborating with internal customers to verify issue resolution.
- Proactively follow up with customers or team members to ensure successful solutions and customer satisfaction.
- Proficient in troubleshooting desktops, laptops, mobile phones, tablets, and remote access issues.
- Document progress during issue resolution and solutions for reference.
- Maintain technical documentation and service catalog for software installation, hardware configuration, and troubleshooting procedures.
- Manage inventory and securely dispose of decommissioned data storage devices.
- Bilingual proficiency in Spanish and English.
- Effective communication skills.
- Experience with Windows 10/11, Linux OS, Office365, and Organizational Applications.
- Team-oriented mindset with openness to feedback.
- Advanced Vocational Training in Administration of Networked Computer Systems.
- First Certificate in English or B2 level.
- Work in a hybrid model suiting business needs.
- Opportunity to work at the headquarters of a global company with diverse nationalities.
- Dynamic and challenging environment to reach your full potential.
- Convenient transportation options like shuttle bus and car sharing app for Barcelona and Tarragona.
- Promotion of continuous learning through paid specialized training and language courses.
- Access to subsidized canteen.
-
Service Desk Technician
hace 3 semanas
Applus IDIADA Tarragona, España De jornada completaDescripción de la empresa · Applus IDIADA is a global partner to the automotive industry with over 30 years' experience supporting its clients in product development activities by providing design, engineering, testing and homologation services. · IDIADA's success in product d ...
-
Service Desk Technician
hace 3 semanas
Applus IDIADA Tarragona, España De jornada completaDescripción de la empresa · Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large tea ...
-
Service Desk Technician
hace 3 semanas
Applus IDIADA Tarragona, España Sin especificarde la empresa Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than ...
-
Service Desk Technician
hace 3 semanas
Applus IDIADA Tarragona, España Sin especificarde la empresa Applus IDIADA is a global partner to the automotive industry with over 30 years' experience supporting its clients in product development activities by providing design, engineering, testing and homologation services. IDIADA's success in product development is built ...
-
Service Desk Technician
hace 3 semanas
Applus IDIADA Tarragona, España**Descripción de la empresa** · Applus IDIADA is a **global partner to the automotive industry** with over 30 years' experience supporting its clients in product development activities by providing **design, engineering, testing and homologation** services. · IDIADA's success in ...
-
Service Desk Technician
hace 1 semana
Applus IDIADA Santa Oliva, EspañaCompany Description · Applus IDIADA is a **global partner to the automotive industry** with over 30 years' experience supporting its clients in product development activities by providing **design, engineering, testing and homologation** services. · IDIADA's success in product de ...
-
Service Desk Technician
hace 1 semana
Applus IDIADA Santa Oliva, EspañaCompany Description · Applus IDIADA is a **global partner to the automotive industry** with over 30 years' experience supporting its clients in product development activities by providing **design, engineering, testing and homologation** services. · IDIADA's success in product de ...
Service Desk Technician - Tarragona, España - Applus IDIADA
Descripción
Join Our Team as Technical Support Specialist
Skills Required:
Requirements:
Why Choose Us?
Applus IDIADA values diversity and inclusion, offering equal opportunities for personal and professional growth. Join us to explore your limitless potential!