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    Front Office with Czech - Barcelona, España - Babel Profiles

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    De jornada completa
    Descripción

    ¿Eres una persona organizada, con habilidades para la atención al detalle y te gusta asegurar que todo funcione a la perfección en un entorno de oficina? Si buscas una oportunidad para desarrollarte tanto personal como profesionalmente en un rol clave de soporte administrativo, esta es tu oportunidad

    Nuestro cliente es una empresa con una sólida presencia internacional fundada en 1985 que ofrece servicios globales para empresas de transporte. Estamos buscando un Asistente de recepción con base en Barcelona para atender a la recepción y gestionar tareas administrativas.

    Key Languages:

    • Nivel avanzado de Checo
    • Nivel avanzado de Español

    Main Responsibilities:

    • Responder de manera profesional a consultas, quejas y solicitudes de los clientes a través de múltiples canales de comunicación, como teléfono y correo electrónico
    • Brindar información detallada sobre productos y servicios, y ayudar en la selección de productos adecuados para las necesidades de los clientes
    • Construir relaciones sólidas con los clientes
    • Organizar, archivar y mantener al día toda la documentación relevante
    • Participar activamente en las campañas de marketing organizadas por la empresa
    • Redactar y presentar informes detallados sobre las actividades realizadas, siguiendo los KPI's establecidos por la empresa
    • Mantener una comunicación constante y fluida con el responsable del área

    Core Skills/experience:

    • Experiencia previa de 2 a 3 años en un puesto similar
    • Habilidades comunicativas, tanto habladas como escritas, en Checo y Español.
    • Habilidades excepcionales de organización y atención al detalle
    • Capacidad para trabajar de manera independiente y en equipo
    • Fuerte orientación al cliente y la capacidad de adaptarte a cada cliente para brindarle una experiencia personalizada.
    • Experiencia previa trabajando con Office 365 u otro software de gestión

    What's on offer:

    • Contrato indefinido desde el primer día
    • Atractivo paquete retributivo que consiste en salario fijo + salario variable según objetivos
    • Plan de desarrollo profesional y personal en una compañía líder en su sector
    • Plan de retribución flexible para ahorrar en ticket restaurante, transporte y guardería
    • Portal de descuentos en muchas marcas
    • Modelo híbrido de trabajo para conciliar la vida laboral y familiar
    • Flexibilidad horaria: de lunes a jueves (entrada de 7:30 a 9:30 a.m., y salida de 4:30 a 6:30 p.m.),y viernes horario intensivo (entrada de 8 a 9 a.m., y salida de 2 a 3 p.m.).
    • Celebración de eventos
    • Jornada intensiva en julio y agosto
    • Tarde libre el día de tu cumpleaños (con sorpresa incluida)

    Our recruitment process?:

    • Paso 1: Entrevista con nuestro recruiter para conocerte mejor y guiarte sobre el proceso de selección
    • Paso 2: Entrevista con la responsable de RRHH de la empresa
    • Paso 3: Entrevista presencial con el responsable del área

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