Salesforce Reporting Analyst - Barcelona, España - Page Personnel España
Descripción
Work with data product owners and project managers to manage demand and changes requests from the Data Communities ensuring requirements are prioritised & correctly captured in the CC reporting backlog- Analyse requirements and design reports and Dashboards in Salesforce to support business reporting requirements in accordance with defined design principles
- Oversee the delivery of the CC reporting backlog working with development resources
- Provide functional direction to the CC reporting development squad
- Be an active member of the Data Communities as the SME for CC reporting
- Perform UAT testing as needed aligning to business reporting requirements
- Provide assistance with reporting and analytics outside of Customer Connect as part of the overall Data Programme
- Input requirements to the CC Product Backlog to fulfil reporting requirements
Must have:
- Salesforce reports & dashboard development experience
- Ability to analyse reporting requirements
- Understanding of business change principles
- Highly organised and efficient
Preferred:
- Understanding of the insights and analytics capability within Salesforce
- Understanding of CRM Tableau/Einstein for reporting
- Experience of PowerBi Reporting
- Stakeholder management
- Management experience in a matrix environment
- Experience of working in a multinational business, supporting colleagues in multiple time zones
Mandatory Attitudes and Behaviours:
- Proactive
- Solution oriented
- Delivery focused
- Business and commercially focused
- Strong attention to detail
- Pragmatic able to balance competing pressures and influences
- Experience in a very multinational environment (+40 nationalities in the SSC)
- Competitive compensation and benefits package in Barcelona, various wellbeing activity options
Salesforce Reporting Analyst - PageGroup SSC
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