Senior IT Provider Services Professional - Madrid, España - Siemens Healthineers

Siemens Healthineers
Siemens Healthineers
Empresa verificada
Madrid, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Now's our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients.

An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

This is what truly matters to us.

Join our team now at Siemens Healthineers as_ Senior IT Provider Services Professional in our IT Service Provider Management Team_


Your day-to-day will involve:

  • Build, maintain and govern relationship with Siemens Healthineer's largest providers across strategic, tactical and operational level
  • Organize and Chair/Cochair monthly provider review boards
  • Direct, manage, and oversee contracts throughout their lifecycle
  • Manage providerrelated escalations and disputes
  • Ensure transparency of provider's financial, contractual, and service quality
  • Initiate improvement plans and measures to ensure business requirements are met
  • Influence development of internal procedures and processes to ensure they scale across the entire IT organization and are followed by external providers


Develop and implement metrics-driven operating norms that will enable you to hold external partners consistently accountable for high quality and output
This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers**- You have extensive experience (12+ years) delivering IT services and/or projects, as well as in working with and managing providers in complex contracts for large-scale global enterprise environments.


  • You have strong communication and influencing skills, experience working with crossfunctional teams and global external partners, and can effectively present to varied audiences including executives
  • You are passionate about promoting a streamlined and improved provider management work environment that facilitates Siemens Healthineers' digitalization objectives.
  • You are a teamplayer and you have a proactive, persistent work style
  • You are assertive and have strong decisionmaking skills. You are excited to work in an environment that values output, not reputation.
  • You are datadriven and hold yourself accountable to metrics.
  • You have proven to work successfully across functional, hierarchical and geographic boundaries.

Required skills to have for the success of this role

  • Strong organizational, analytical, communication, and leadership skills
  • Strong moderation, presentation, and negotiation skills
  • Knowledge of SLA management and reporting
  • IT provider and market knowledge
  • Contract and legal knowhow
  • Customer relationship management skills
  • Affinity to numbers
  • Knowledge of ITSM, ITIL, SIAM
- "Intercultural skills"

  • Business (contract and negotiation) fluent in English, German a definitive plus
  • Usage of Microsoft 365, SharePoint and remote collaboration tools
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry.

What unites and motivates our global team is the inspiration of our common purpose:

To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services.

We recognize that taking ownership of our work allows both us and the company to grow.

We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.


Organization:
Siemens Healthineers


Company:
Siemens Healthcare S.L.U. dARE, Madrid, SPA


Experience Level:
Experienced Professional


Full / Part time:
Full-time
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