Customer Support - Barcelona, España - CPM

CPM
CPM
Empresa verificada
Barcelona, España

hace 3 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
A tiempo parcial
Descripción

Description:


We are recruiting exceptional customer service professionals to form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first-class service to customers and consumers.

The role will require you to develop a sound understanding of the product and services and to embrace brand values.


What will you be doing?

  • Providing an outstanding customer experience through every customer interaction.
  • Constantly improving brand and product knowledge to deliver the highest quality of information to our customers.
  • Embracing our company values and acting as a brand ambassador.

Requirements:


  • A fluent level (C2) of French and Arabic with exceptional grammar and spelling skills.
  • High level of English (both written and spoken).
  • A genuine passion for delivering outstanding customer service.
  • Previous experience in a customerfacing role or a call centre environment would be a plus.
  • Flexibility, adaptability, and ability to multitask.
  • Confidence and an enthusiastic telephone manner.
  • Ability to deal with sensitive calls with empathy.
  • Strong administrative skills with a keen eye for detail.
  • A professional outlook and proactive approach to problemsolving.
  • Strong team spirit and a "can do" attitude.

Benefits:


  • Start date: 11 January 202
  • Part time shift: 20 hours per week, Monday to Friday from 8:00h to 12:00h
  • Salary: 16,500.00 € gross per year (prorata for the part time)
  • Fully paid Training (5 days)
  • Permanent contract (1month probation period included)
  • Possibility to work from home from anywhere in Spain

About Us
CPM is an international agency specialized in contact centre and digital marketing solutions.

We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.


CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

Más ofertas de trabajo de CPM
Ver todas las ofertas de empleo de CPM