Customer Service Representative with English or - Terrassa, España - Grupo Iman
Descripción
Atención al cliente- Tarrasa, Barcelona (España)- De duración determinada- Completa- Publicado el 18/05/2023- En qué consiste el trabajo:- Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.
- #Conectamoseltalentoconlasoportunidades
- Your functions would be:
- To process, monitor and follow up customers' purchasing orders
- To ensure effective service and administrative support for the assigned customers
- To provide delivery commitment to customers and followup on order activity, to alert customer and sales team in case of discrepancies
- To handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
- To receive and process customer inquiries on standard pricing, leadtime, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships
- To establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities
What we offer you:
- Salary: A permanent fulltime job of 40 hours per week
- WFH policy
- Schedule: Flexible, entrance between 7:309:30, from Monday to Friday
- Teleworking 3 days a week
- Training and internal growth opportunities
- Shuttle to the organisation
- Se valorará:
- Higher education or bachelor's degree with administrative and/or commercial orientation
- At least 2 years' experience in administration/customer service/logistics
- Working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset
- Strong communication and administration skills, fast learner and a team player
- Flexibility, ability to multitask, to manage time and to adapt to changes
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