Director European Key Accounts - Madrid, España - Brambles Group

Brambles Group

Empresa verificada

Madrid, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries.

Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

Job Description:

Position Purpose

In alignment with the European Key Accounts (EKA) Team Strategy, build, nurture and grow strong, profitable and collaborative longterm relationships with our most strategic customers across CHEP Europe.

Major/Key Accountabilities

Ensure service excellence through proactive account management and control.
Develop strong relationships across the customer's organization and watch competition closely. Retain and profitably grow our European customers.
Develop, implement and constantly refresh the account strategy.
Drive targeted profitability improvement plans by customer, ensure accurate pricing and cost recovery, asset control, efficiency and timely payments.
Drive efficiencies for customer and CHEP, reduce cost to serve, improve asset productivity, simplify processes.
Implement consistent, standardized and futureproof contracts which enable longer term partnerships. Be strategic, thorough, and visionary.
Help our customers and our business grow through accelerated lane expansion, geographic expansion and service & portfolio extension.
To utilize partner relationships to develop, test and introduce innovative product platforms and services
Deliver value to our customers and CHEP by working collaboratively and leveraging all Brambles' resources and expertise to identify and pursue new opportunities (i.e. Digital, LMS, Inbound Solutions, Collaborative Transport Solutions and B2B integration)
Develop, coach and train direct report, building appropriate career and succession plan.
Development of a strategy and relationship plan for the designated European Key account (account strategy) aimed at customer satisfaction, long term sustainable growth, improved financial performance via pricing at value, collaborative initiatives, focus on cash management and asset productivity.
Be a role model always acting with integrity and in alignment with the EKA way of working
Facilitate open, twoway, structured and multilevel communications between CHEP and customer senior management. Enlarging relationship network.
Understand our customer's key priorities and ensure the delivery of year on year improvements to our services and tangible increases in the value creation.
To grow our revenue with these customers both through geographic expansion and through lane expansion as well as new revenue streams, always pricing at value.
Ensuring that CHEP maintains excellent panEuropean service levels to these key customers at a local and European level.
Communicate, collaborate and involve local and central teams on the strategy for each account specially in the framework of contract renewals/ tenders, optimisation, standardization and growth opportunities.
To lead the local EKA Managers establishing priorities, coaching and mentoring and monitoring performance.
To identify new potential services of products that would support our growth and retention efforts.
To work with new opportunities and existing large customer account leads to identify significant opportunities for value creation

Experience

FMCG Supply Chain Experience
Pan European Key Account Management
Strategic Portfolio Management
Track record of business improvement

Skills and Knowledge

Advanced negotiating skill (M); Miller Heiman LAMP (M).
Process improvement skills (Lean/Six Sigma)

Languages

Essential:
Fluent in English

Desirable:
Fluency in one other EU language

Preferred Education

Bachelors

Preferred Level of Work Experience

More than 10 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other f