Revenue Operations Manager - Madrid, España - ESW

ESW

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

The Opportunity:

Reporting to our Sales Operations Leader, as an individual contributor you will support our end-to-end sales process by analysing business performance, forecasting, and assisting with business planning and budgeting.

This role will give you the opportunity to work with multiple teams and several key stakeholders across our growing business.

Key Responsibilities:

Salesforce dashboards, reports, and KPI management.
Data audits & hygiene tasks.
Support our team with queries & issues across the commercial tech stack (service now tickets & slack channel support).
Creating and completing test scripts for CRM development projects.
Managing relationships and renewals with Vendors.
Supporting our purchase order and other finance related processes.
Drive process improvements in our sales administration and operational activities.
Build strong relationship with teams and key stakeholders across the business (e.g., finance and commercial functions).

Key Experience & Skills:

5+ years' experience supporting sales or client team.
Experience with CRM migrations is a plus.
Strong MS Office skills (especially Excel and PowerPoint).
Proven data analysis and market research experience.
Excellent verbal and written communications skills.
Ability to multitask, prioritize, and manage time effectively.
An interest in sales with a disciplined and structured approach.
An understanding of key ecommerce & website metrics is desirable.

What we offer:

Competitive salary and a career path adapted to each person's abilities and experience within a company that is growing continuously.
2 days a week working from home.
A flexible schedule and total conciliation between work and family life including reduced timetable during one month in summer.
Become part of a multicultural company where you can contribute with your experience and learn from the experience of others.
Work with amazing brands.
Get the opportunity to influence the future of our services and platform.
Excellent working environment with frequent social activities (hackathons, Spartan races, quarterly wholeteam social event).
Central Madrid office located an 8minute walk from Atocha train station, with a bus stop and BiciMad station right outside the office.
Kitchen and dining facilities as well as a fully stocked games room with games consoles etc. great to disconnect from work for a while and have fun with your colleagues.
Discounted parking space in the office building if you're coming by car, bicycle parking for those worried about their carbon footprint.
Access to private sales by some of the exclusive brands we work with.
Enrollment in English, French, and Spanish lessons that take place during working hours.
Mental Health Wellbeing Program.

About us:

ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world's best-loved brands to create safer, simpler and faster shopping experiences for consumers all around the globe.

ESW acquired Scalefast in June 2022, and the combined 1,300 person organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of company's development.

From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers.

Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore.

ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.