Field Service Technician Ii - Barcelona, España - Honeywell
Descripción
Within our service team for the Honeywell Building Technologies organization weare looking for a Field Service Technician for the Catalunya area.
Duties include developing the skills, information, and management discipline
necessary to deliver services on time, leveraging business unit tools, processes
and best practices. Job responsibilities include performing work on HTB service
projects to meet the financial and productivity metrics of the team.
RESPONSIBILITIES
Management:
- Provide service and assistance to the customer during field visits and service projects.
- Lead customer installation with other installation workers.
- Manage all installation, repair, maintenance, and onsite testing tasks.
- Diagnose technical errors or problems and determine appropriate solutions.
- Prepare timely and detailed service reports.
- Supervise field installation and wiring on service projects.
- Documenting processes
- Safely operate automation systems
- Follow all procedures and protocols on file with the company.
- Cooperate with the technical team and share information with the entire Organization.
- Understand customer needs and make timely recommendations and reports.
- Establish positive relationships with customers.
- Availability and completion of tasks outside of normal working hours according to agreed rosters and instructions received.
Health, Safety and Statutory Compliance:
- Ensure safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement.
- Where applicable, ensure fire and security industry codes and standards are upheld.
- Ensure local statutory requirements are upheld.
- Follow the Honeywell SOPs and ensure the team adheres to these emphasizing every service technician utilizes the service handheld tool and all work orders and dispatching is delivered through the Service Management System.
- Minimum Associates degree or technical trade school diploma, or +3 years of
- Previous work experience servicing HVAC, Fire, Security or access entry and alarm systems.
SKILLS
- Proven field service experience
- Previous work experience servicing HVAC, Fire, Security or access entry and alarm systems.
- Ability to troubleshoot, test, repair, and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Programming skills
- Fault finding skills
- Security subsystems: Access, Intrusion, RFID controllers and CCTV
- subsystems: Intelligent Fire Alarm Systems
- The ability to work under pressure.
- Build positive relationships with customers
- Strong commitment to safety and safe working environment.
ADDITIONAL INFORMATION
- Experience in Maintaining Commissioning BMS, hvac and Fire Systems/ Security Systems
- Willingness to travel
- Current Driving License
Additional Information:
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JOB ID:HRD199492
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Category:Customer Experience
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Location:C/ Pau Vila, 15-19,Barcelona,BARCELONA,08911,Spain
- Nonexempt
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