Transport & Customer Service Supervisor - Torija, Guadalajara provincia, España - Primark España

Primark España

Empresa verificada

Torija, Guadalajara provincia, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

JOB ID:
108470BR

Torija (Guadalajara), Torija, España

Empleado fijo

Indefinido

Purpose of role:

To co-ordinate store deliveries by planning routes, managing hauliers, and ensuring all required preparation for departing hauliers is completed, solving all the aspects related to keep and increase the level of service from the team.

Carry out administration duties and reporting tasks
Key Responsibilities:

Manage Transport administrative & Planning duties for the site
Provide day to day operational management and coordination of all the stores deliveries
Working in collaboration with the Warehouse Operation to deliver service to stores
Manage scheduling and planning of the transport operation
Analyse weekly transport and customer service cost to ensure most cost effective solution
Management and review of daily, weekly and periodic store service reports
Ensure retail communications and relationship is managed accorded of service commitments
Prebriefing and debriefing drivers arriving at Site
Challenging on any operational issues to ensure routes depart on time
Delivery of Transport Key Performance Indicators (KPI's)
Ensuring compliance to Standard Operating Procedures (SOP's)
Make sure that suppliers' invoices arrive on time and in the correct form
Taking proactive measures to ensure EHS (Environment, Health & Safety) standards are

- upheld and proposing initiatives for continuous improvement

Facilitate effective communication with hauliers
Waste collection managing
Supporting the Customer Service & Transport Manager with daily duties when required
Support Network developments ensuring operational complexities are taken into account
Ensuring all reporting is completed in a timely and accurate manner
Escalating any transport and customer servicerelated issues
Check and track quality service from operational team.
Manage the team with leadership
Respect and manage HHRR duties

Essential knowledge, skills and experience:

Educated to High School Level
Minimum 3+ years in Transport/Logistics industry
Experience in a supervisor position
Fluency in English. Other languages will be valuable
Excellent interpersonal skills and the ability to develop strong working relationships at all levels
Ability to communicate clearly and concisely
Strong analytical skills with the ability to highlight and challenge relevant issues
Ability to work under pressure and prioritise tasks effectively
Workload planning
Problem Solving skills
Managerial skills to lead a team

Personal Attributes: