Key Account Manager - Barcelona, España - Kiwi
Descripción
As aYou will be responsible for support in onboarding and control of the performance of existing Airlines.
This role is a maternity cover with a limited-time contract.
Key responsibilities:
- Targeting new potential partners negotiating and closing the deals. Attending industry events might be required.
- Conducting commercial negotiations with the existing partners to get better content by negotiating better fares or better rewards for sales.
- Coordinating internal and external efforts to implement new partners to release them in production. Facilitation of communication between all involved parties, following the internal procedures and checklists.
- Providing account management services to the defined portfolio of Airlines, such as analysis, reports, and quarterly meetings to retain and develop those partnerships.
- Escalating to the regional KAM in case of significant issues with the partner.
- Supporting regional KAM when onboarding new members.
- Participating in crossdepartmental projects.
- Using the tools available to reflect all business activities in our internal database (CRM, reporting tools, pipeline tools) to ensure the team is aligned with the current situation.
- Supporting market ownership principles by taking a proactive approach to the set of dedicated markets.
- Being the champion of related business areas with regular followups, reporting and improvement proposals.
Must haves:
- Proven solid experience in a commercial role from within the airline travel industry.
- Advanced digital skills (Google Sheets, Chrome, basic analytical tools).
- Excellent level of English written and spoken at a C1+ level.
- Broad and uptodate travel/airline industry knowledge.
- Strong analytical and negotiation skills with a good level of assertivity.
- Being selfdriven and datafocused.
- The ability to travel whenever needed.
- The capability of general financial and business planning.
Nice to haves:
- Ability to work under pressure and to deliver within the deadlines defined.
- Natural curiosity and interest in knowing how everything works.
- Openmindedness, you chase constructive feedback to improve yourself.
- Ability to think outside of the box.
- Ability to coordinate and navigate through detailed processes crossdepartmentally and crosscompany.
- Great time management skills.
We offer you:
- We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, GymForLess membership, the annual subscription for El Bicing.
- Flight vouchers to celebrate your kiwi anniversaries.
- Hardware from Apple or Microsoft based on your preferences.
- We offer unlimited contracts within a forwardthinking and ambitious company.
- Relocation package (including visa transfer support).
- Dogs and parties are welcome in our offices.
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