Customer Service - Reus, España - Ruperts Farm SL

Ruperts Farm SL

Empresa verificada

Reus, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Warehouse/Customer Service with high level of English

Your Responsibilities:

Answering customer requests with an empathetic approach through a ticketing system, chat and by phone in english and spanish.
Answering messages at Social Media platforms.
Take ownership of customers issues and follow problems through to resolution
Report customer problems to the mangement.

Your Qualifications:

English fluent in spoken and written (C1/B2)
You are studying or have finished your studies in Business Administration, Economics, Transport Sciences or Logistics, however also studies in technology are welcome (computer science, data analysis).
Any customer service experience is a plus.
Computer proficiency: Word, Excel, Outlook,
Excellent verbal and written communication skills in Spanish and advanced in business English.
Keen attention to detail in planning, organization and execution of tasks.

- strong customer and service oriented attitude

Highly motivated and willing to learn new things
Reliable compliance with our standards and specified structures
Resilience, good handling of stress

We offer:

An interesting and varied job in a young and innovative team
Secure employment with a good working atmosphere
Open communication structures
25 hours per week
Attractive working hours

Job Types:
Part-time, Contract, Permanent

Part-time hours: 25 per week

Salary: 1,000.00€ - 1,400.00€ per month

Ability to commute/relocate: