- Set an example of top-notch customer service and in-store customer experience
- Maintain all product and sales floor standards
- Stay up to date on product knowledge and UA brand stories through active participation in all training sessions: be a brand ambassador
- Ensure compliance with all UA policies and procedures
- Provide timely and constructive feedback to the Store Manager and Assistant Store Manager on all aspects of store operations
- Achieve and surpass all established individual and team performance targets and metrics
- Display a professional and positive attitude and possess exceptional interpersonal skills
- To excel in this role, an individual must demonstrate the following competencies:
- Problem-solving: identifies and resolves issues promptly; skillfully collects and analyzes information; develops alternate solutions; excels in group problem-solving situations; maintains rationality even in emotionally charged scenarios
- Customer service: handles challenging or emotional customer situations; responds promptly to customer needs; seeks feedback from customers to enhance service; responds to service and assistance requests; fulfills commitments
- Interpersonal skills: focuses on resolving conflicts rather than assigning blame; maintains confidentiality; remains open to others' ideas and tries new things
- Oral communication: speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
- Teamwork: balances individual and team responsibilities; demonstrates objectivity and openness to others' views; gives and receives feedback effectively; contributes to building a positive team spirit; prioritizes team success over personal interests; able to enhance team morale and commitments to goals and
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Sales Teammate PT, - Marratxi, España - Under Armour
Descripción
Values & Innovation
At Under Armour, we are dedicated to empowering individuals who aspire for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equality - serve as both a guiding principle for our teams and the traits expected from every team member.
Our Values are what define us and bring us together, serving as the common thread that unites everyone at Under Armour. They are our rallying cries, reminding us of our purpose and driving everything we do.
Our journey to improvement starts with innovation and our team's commitment to being the best. Join us and experience the freedom to excel - regardless of your role. This means creating, delivering, and promoting cutting-edge products and digital tools that enhance the performance of top athletes.
If you are currently part of the Under Armour team, feel free to explore this opportunity on the Internal Career Site Here.
Essential Duties & Responsibilities
The essential duties and responsibilities include the following. Additional tasks may be assigned.
Qualifications (Knowledge, Skills & Abilities)
Key behavioral attributes of the ideal candidate:
Our Commitment to Diversity
At Under Armour, we are dedicated to fostering an atmosphere of mutual respect where equal employment opportunities are accessible to all applicants and team members without bias based on race, color, religion or belief, gender, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military and veteran status, family status, or any other attribute protected by law. We believe that diversity and inclusion within our workforce are crucial to our global success, and we strive to attract, develop, and retain the most skilled individuals from a diverse talent pool. Accommodations are available for applicants with disabilities upon request.