German-speaking Technical Support - Barcelona, España - City Job Offers

City Job Offers
City Job Offers
Empresa verificada
Barcelona, España

hace 2 semanas

Isabel García

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Isabel García

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Descripción

German-speaking Technical Support in Barcelona


Do you have a technical background and you are looking for international experience in a fast moving and high tech environment? Great Fulfil your dream and find a job today in sunny Barcelona That's exactly our job offer.


German-speaking B2B Technical Solutions Consultant

The company:

Welcome to an American corporation that provides Internet-related product services, including internet search, mapping, cloud computing software and advertising.


The role:

You will solve technical and usage doubts of consumers that are using the company's products and services. You are happy to build long-lasting relationships with clients through product support and troubleshooting.


Your opportunity:

Join an exciting and successful team at the heart of the IT world. A multicultural team awaits you. Be part of the success of an exciting brand.


This is your new relocation job if

  • You have excellent communication skills in German and you are fluent in English (spoken and written)
  • You have a strong tech and engineering background
  • You are comfortable with networks and digital environments
  • You have excellent communication skills
  • You like helping others with their technical issues
  • You are open to learn everything about new technologies
  • You can talk about technical issues in nontechnical terms
  • You can operate in (occasional) high pressure situations
  • You are able to work in rotating shifts (Monday-Friday from 09:00 to 21:00; Saturday-Sunday from 09:00 to 18:00)
**Sales experience is a plus


Your day to day at work

  • Act like a B2B consultant capable of understanding customer's business challenges and tailor a solution adapted to their need
  • Assist with system laptops, wearable products or services related to their usage, such as System for smartphones or tablets and product objections
  • Manage effectively all incoming incidents in a proper customer service tone
  • Gather information from customers and advise on client policies
Keywords to success

  • Techie
  • Empathy
  • Quick learner
  • Teamplayer

Benefits:


  • Fulltime position (39 hours/week)
  • Long term contract
  • Inspiring and fun place to work
  • Opportunity to join an international team
  • Relocation bonus for #cityjobbers coming from abroad to cover your initial expenses
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