German-speaking Customer Service Agent - Barcelona, España - City Job Offers
Descripción
German-speaking Customer Service Agent in Barcelona
Do you have a passion for traveling? Want to find solutions for clients? If your first language is German and you want to work in Barcelona, this is the offer for you
German-speaking Customer Service Agent in Barcelona
This international company is waiting for you Don't miss this chance to live new experiences and grow your career in the business travel industry, read on and apply
About the company:
This is a one-stop online travel site for consumer and small business travel. Its websites provide access to exclusive savings on hotels, flights, cars, and travel for the ultimate travel experience. They use the latest technology to filter millions of possible trips for users all over the world.
Your Profile:
- You're fluent in German and can communicate at a high level in English.
- Passionate and familiar with the travel industry (popular destinations, airlines, hotel chains).
- You are result oriented and always look for solutions.
- You have excellent communication and listening skills.
- Willing to learn.
- You are positive, motivated and proactive.
- Experience in the travel industry is a plus.
Your Responsibilities:
- You'll be the first point of contact for clients.
- Offer quick and effective assistance with inquiries.
- Update contact information, collect invoice, refund request, booking information and more.
- Leave customers with an excellent experience.
Benefits:
- Competitive salary + bonus.
- Permanent contract.
- Shiftbased working time (Monday to Sunday rotative).
- Chance to join an international and dynamic team.
- Possibilities to grow inside the company.
- Initial training and continuous courses to improve your skills.
- Refer a friend bonus.
- Employee discounts.
- Free weekly after work activities.
- Modern office in Barcelona right by public transport, a shopping mall and plenty of restaurants and cafes.
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