Customer Agent - Barcelona, España - Grupo Crit

Grupo Crit
Grupo Crit
Empresa verificada
Barcelona, España

hace 4 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Descripción:


  • Function as an ambassador for the client's service.
  • Collection and maintenance of customer data.
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements.
  • Work on requests and comments via the client's social media channels (Facebook, Instagram and Twitter).

Requisitos:


  • Complete Finnish fluency on a native speaking level and English on a professional level.
  • Experience in customer service, communications or similar roles.
  • Good knowledge of current social media channels (Facebook, Instagram, Twitter etc.) Previous work experience with social media is a plus.
  • Passion for community management and digital affinity.
  • Excellent communication & interpersonal skills.

OBLIGATORY STUDIES FINISHED:


According to the legislation in Spain, a document to prove completed studies is mandatory to be able to be hired.

Meaning obligatory studies as ESO or High School. Any higher studies title will also be accepted. This document will be requested on the interview.
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