Technical Support - Madrid, España - UNION ESPAÑOLA FOTOVOLTAICA
hace 3 semanas
Descripción
HEXING Group, established in 1992, is a multi-national company offering customized sustainable solutions for energy distribution companies with a wide range of revolutionized products.
Livoltek, one of HEXING Group subsidiaries, specializes in solar inverters, Energy Storage Systems (ESS), Batteries and EV chargers.Responsibilities:
- Provide technical support for sales team during communication with customers with battery and PV technical expertise and deep product knowledge
- Provide continuous technical consultation and training for regional dealers and installers
- Provide onsite and remote commissioning training and support for install partners for inverters, battery storage systems and EV chargers and their monitoring software.
- Develop and deliver documentation such as: design guides, line diagrams, standard bills of materials, technical briefs, best practices, and training
- Support new product launches and introductions
- Coordinate and execute field testing and feedback collection for new hardware and software
- Collect regional market information, make contributions for product planning and marketing strategy
Job requirements:
- Education in power electronics or automation;
- Excellent English in listening, speaking, reading and writing;
- Electrician with relevant local electrical qualifications/licenses preferred
- Have 2-3 years working experience in Energy Storage Products, Household batteries, PV Inverters and EV Chargers or photovoltaic related products.
- Experience in the use and implementation of inverters/converters, DC & AC systems and component interconnection methods between PV and energy storage systems and the grid
- Hands-on expertise in troubleshooting electrical systems and data networks using appropriate tools
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