German Scheduling - Barcelona, España - Teleperformance Spain

Teleperformance Spain
Teleperformance Spain
Empresa verificada
Barcelona, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Teleperformance Spain is looking for a group of highly-skilled professionals to join our team.

You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products.

Their wide product range offers solutions for different types of laboratories.


Main Responsibilities:


  • Working on providing clients queue, schedule maintenance appointments between Field Engineers and end customers
  • Ensure parts ordering is done in advance to ensure job deliverables
  • Coordinate with various internal departments on query resolution from Scheduling/Field/Customer/Sales (if needed)
  • Scheduling Field/Customer/Sales (if needed) communication for the tasks assigned
  • Keeping the customer informed about the schedule at all times and ensuring the customer is contacted in case of any rescheduling
  • Registering all the customer interactions and status in CRM

Requirements:


  • Experience in data management.
  • Native/advanced level of German.
  • B2 level of English or higher.
  • Experienced user in CRM.
  • Quick to learn new processes and tools.
  • Good verbal and written communication skills in appropriate language.
  • Motivation & personality for seeking customer satisfaction and resolution.
  • Ability to take initiative, prioritize, and manage time effectively.

Benefits:


  • A fulltime position with working hours from Monday to Friday from 9am to 6pm.
  • Salary: 21.000€ gross/year € gross/year attendance bonus
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
  • Considerable investment in employees and their career development (including product, sales, and personal skills development training).
  • Working environment that is modern and bright with a dynamic and multicultural atmosphere.
  • Remote work (From Spain)

Art der Stelle:
Vollzeit


Arbeitsort:
Vor Ort
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